A reference application architecture for the CRM domain : the Portuguese citizen space case study
Year of publication: |
2015
|
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Authors: | Cruz, André ; Vasconcelos, André |
Published in: |
International journal of enterprise information systems : an official publication of the Information Resources Management Association. - Hershey, Pa. [u.a.] : IGI Publ., ISSN 1548-1115, ZDB-ID 2414367-4. - Vol. 11.2015, 2, p. 24-49
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Subject: | Architecture | Best | Citizen | CRUD | Customer Relationship Management (CRM) | Entities | Functionalities | Information | Practices | Reference | Spaces | Beziehungsmarketing | Relationship marketing | Portugal |
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