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Lean Six Sigma in service : applications and case studies
Furterer, Sandra L., (2009)
Information management in process based organisations : a case study of Xerox Ltd.
Seltsikas, Philip, (1998)
Abschied vom einsamen Entscheider
Gawande, Atul, (2010)
Lean management practices in the pharmaceutical industry
Gebauer, Heiko, (2009)
The status of the pharmaceutical industry
Kickuth, Michael, (2006)
The pharmaceutical plant of the future