A search for missing links : specifying the relationship between leader-member exchange differentiation and service climate
Seigyoung Auh, David E. Bowen, Ceyda Aysuna, and Bulent Menguc
| Year of publication: |
August 2016
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| Authors: | Auh, Seigyoung ; Bowen, David E. ; Aysuna, Ceyda ; Mengüç, Bülent |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 19.2016, 3, p. 260-275
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| Subject: | service climate | leader-member exchange differentiation | social comparison perspective | customer variability | relationship conflict | Betriebsklima | Work climate | Führungsstil | Leadership style | Austauschtheorie | Social exchange theory | Arbeitsbeziehungen | Employment relations | Verhalten in Organisationen | Organizational behaviour | Arbeitsverhalten | Work behaviour | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670516648385 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011665383