A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model
K.J. Wang, J. Widagdo, Y.S. Lin, H.L. Yang, S.L. Hsiao
| Year of publication: |
December 2016
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|---|---|
| Authors: | Wang, K. J. ; Widagdo, J. ; Lin, Y. S. ; Yang, H. L. ; Hsiao, S. L. |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 10.2016, 4, p. 867-916
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| Subject: | Capability maturity model | Service experience engineering | Service innovation | Start-up firm | Unternehmensgründung | Business start-up | Innovationsmanagement | Innovation management | Dienstleistungsinnovation | Capability-Ansatz | Capability approach | Dynamische Kompetenzen | Dynamic capabilities | Unternehmensdienstleistung | Business services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-015-0294-x [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011722444