A service quality evaluation method in the tourism industry based on multicriteria analysis
Year of publication: |
2013
|
---|---|
Authors: | Tsitsiloni, Marianna ; Grigoroudis, Evangelos ; Zopounidis, Constantin |
Published in: |
Computational techniques for banking and risk management. - New York, NY : Nova Publ., ISBN 978-1-62618-522-7. - 2013, p. 143-159
|
Subject: | Dienstleistungsqualität | Service quality | Tourismuswirtschaft | Tourism industry | Griechenland | Greece | 2009 |
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