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A Simple and Extended Computational Analysis of and M/Gj(a,b)/1 and M/Gj(a,b)/1/(B + b) Queues Using Roots
Chaudry, M L, (2012)
Some queuing problems with phase-type service
Chaudhry, M. L., (1966)
On the service system MX/G/[infinity]
Holman, D. F., (1983)