A simulation-based heuristic that promotes business profit while increasing the perceived quality of service industries
Federico Trigos, Alan R. Vazquez, Leopoldo Eduardo Cárdenas-Barrón
| Year of publication: |
2019
|
|---|---|
| Authors: | Trigos, Federico ; Vazquez, Alan R. ; Cárdenas-Barrón, Leopoldo Eduardo |
| Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 211.2019, p. 60-70
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| Subject: | Heuristics | OR in banking | Productivity and competitiveness | Queueing | Simulation | Heuristik | Dienstleistungssektor | Service industry | Warteschlangentheorie | Queueing theory | Bank | Produktivität | Productivity | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijpe.2019.01.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012013918