A simulation model for customer-supplier cooperation in the telecom supply chain

Telecom supply chains are subject to instabilities and uncertainties that make substantial the risks handled by the chain actors. This paper demonstrates that the exchange or sharing of reliable information improves both actors' and SC's performance. In particular, this paper presents a system and implementation methodology that evaluates the risks of an actor's behaviour (capacity-requirements–planning behaviour, supply behaviour) on the performance of other actors and of the whole supply chain.