A strategy for diversity training : focussing on empathy in the workplace
Juan M. Madera; Jack A. Neal; Mary Dawson
Year of publication: |
2011
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Authors: | Madera, Juan M. ; Neal, Jack A. ; Dawson, Mary |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif : Sage, ISSN 1096-3480, ZDB-ID 24150897. - Vol. 35.2011, 4, p. 469-487
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