A structural equation model of effective variables on service quality in capital industrial goods sector
Seyed Hamid Reza Ghasemian, Naser Azad and Hamid Seyedaliakbar
| Year of publication: |
2014
|
|---|---|
| Authors: | Ghasemian, Seyed Hamid Reza ; Azad, Naser ; Seyedaliakbar, Hamid |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 6.2014, 1, p. 30-42
|
| Subject: | SERVQUAL | Service quality | Service dominant logic | Garvin quality framework | Industrial goods | Structural equation model | Dienstleistungsqualität | Strukturgleichungsmodell | Qualitätsmanagement | Quality management | Produktqualität | Product quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010351494