//-->
A study of web-designers' criteria for effective business-to-consumer (B2C) websites using the repertory grid technique
Tan, Felix B., (2009)
Attributes of web site usability : a study of web users with the repertory grid technique
Tung, Lai Lai, (2009)
Information kiosks: Singapore users' experience
Tung, Lai-Lai, (2002)