A study on chatbots in the Indian banking sector
Year of publication: |
2023
|
---|---|
Authors: | Rani, Reena ; Kanda, James ; Chanchal ; Vij, Taranjit Singh |
Published in: |
Contemporary studies of risks in emerging technology. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-80455-564-4. - 2023, p. 35-47
|
Subject: | Chatbot | artificial intelligence | banking | customer service | technology | virtual assistance | Indien | India | Künstliche Intelligenz | Artificial intelligence | Bank | Kundenservice | Customer service | Electronic Banking | Electronic banking | Bankgeschäft | Banking services |
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