A study on e-CRM implementation and e-loyalty at different stages of transaction cycle
Talhat Alhaiou, Zahir Irani and Maged Ali
| Year of publication: |
2012
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|---|---|
| Authors: | Alhaiou, Talhat ; Irani, Zahir ; Ali, Maged |
| Published in: |
International journal of logistics systems and management. - Olney : Inderscience, ISSN 1742-7967, ZDB-ID 21787955. - Vol. 11.2012, 2, p. 270-284
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010003625