A study on the effects of business service quality on satisfaction, commitment, performance, and loyalty at a private university
Hyuk Jin Lee, Myeong Hee Seong
| Year of publication: |
2020
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| Authors: | Lee, Hyuk Jin ; Seong, Myeong Hee |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 9, p. 439-453
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| Subject: | Business Service Quality | Satisfaction | Commitment | Performance | Loyalty | Private University | Korea | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Hochschule | Higher education institution | Südkorea | South Korea | Unternehmensdienstleistung | Business services | Privatuniversität | Private university |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.no9.439 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012670919