A Systematic Approach to Optimizing Business Processes beyond ISO 9000: A Taiwanese Case Study
| Year of publication: |
2004
|
|---|---|
| Authors: | Hwang, In-San ; Chou, Chung-Li |
| Published in: |
International journal of management. - Poole, ISSN 0813-0183, ZDB-ID 10574487. - Vol. 21.2004, 3, p. 349-360
|