A Systemic and Contingent View of the Basic Elements of Quality Management
| Year of publication: |
2006
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|---|---|
| Authors: | Roca-Puig, Vicente ; Escrig-Tena, Ana ; Bou-Llusar, Juan ; Beltrán-Martín, Inmaculada |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 17.2006, 9, p. 1111-1128
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