A taxonomy of standards in the service sector: Theoretical discussion and empirical test
| Year of publication: |
2007
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|---|---|
| Authors: | Blind, K. |
| Published in: |
Human resources abstracts : an international information service. - Berverly Hills, Calif : Sage Publ, ISSN 0099-2453, ZDB-ID 1946262. - Vol. 42.2007, 2, p. 397
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