A Test of Basic Assumptions of Affective Events Theory (AET) in Call Centre Work
| Year of publication: |
2006
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|---|---|
| Authors: | Wegge, Jürgen ; Dick, Rolf van ; x>/Fisher, Gary K< ; x>/West, Michael A< ; x>/Dawson, Jeremy F< |
| Published in: |
British journal of management : BJM. - Oxford : Blackwell Publ, ISSN 1045-3172, ZDB-ID 10554348. - Vol. 17.2006, 3, p. 237-256
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