A text mining approach for CSR communication : an explorative analysis of energy firms on Twitter in the post-pandemic era
Year of publication: |
2022
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Authors: | Mazza, Rocco ; Zavarrone, Emma ; Olivieri, Mirko ; Corsaro, Daniela |
Published in: |
Italian journal of marketing : ITJM. - Cham : Springer Nature Switzerland AG, ISSN 2662-3331, ZDB-ID 3011000-2. - Vol. 2022.2022, 3, p. 317-340
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Subject: | CSR communication | Energy firms | Text mining | Topic model | Twitter | Corporate Social Responsibility | Corporate social responsibility | Social Web | Social web | Energiewirtschaft | Energy sector | Öffentlichkeitsarbeit | Public relations | Data Mining | Data mining | Stakeholder |
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