A three-stage field service management model for effective post-sales service supply chain management
Year of publication: |
2007
|
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Authors: | Shih, Stephen C. |
Published in: |
International journal of manufacturing technology and management. - Milton Keynes [u.a.] : Inderscience Enterprises, ISSN 1368-2148, ZDB-ID 2037402-1. - Vol. 12.2007, 4, p. 384-404
|
Subject: | Lieferkette | Supply chain | Dienstleistungsmanagement | Service management | Feldforschung | Field research | Scheduling-Verfahren | Scheduling problem | Data Mining | Data mining | Fuzzy-Set-Theorie | Fuzzy sets |
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