A two-path moderated mediation model of customer-driven service innovation
Feng Zeng Xu, Emily Ma, and Yun Zhang
| Year of publication: |
2023
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|---|---|
| Authors: | Xu, Feng Zeng ; Ma, Emily ; Zhang, Yun |
| Published in: |
The Cornell hospitality quarterly. - Thousand Oaks, Calif. : Sage, ISSN 1938-9663, ZDB-ID 2381244-8. - Vol. 64.2023, 4, p. 525-534
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| Subject: | employee service innovations | customer-employee exchange | creative role identity | organization openness | Innovation | Kreativität | Creativity | Innovationsmanagement | Innovation management | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation | Persönlichkeitspsychologie | Personality psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/19389655231161182 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014381554