A Universal Appointment Rule in the Presence of No‐Shows and Walk‐Ins
| Year of publication: |
2012
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|---|---|
| Authors: | Cayirli, Tugba ; Yang, Kum Khiong ; Quek, Ser Aik |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 11084601. - Vol. 21.2012, 4, p. 682-698
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