A value-satisfaction taxonomy of IS effectiveness (VSTISE) : a case study of user satisfaction with IS and user-percived value of IS
Year of publication: |
2011
|
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Authors: | Levy, Yair ; Murphy, Kenneth E. ; Zanakis, Stelios H. |
Published in: |
Information systems and new applications in the service sector : models and methods. - Hershey. Pa. [u.a.] : Business Science Reference, ISBN 978-1-60960-138-6. - 2011, p. 90-115
|
Subject: | Informationssystem | Information system | Wahrnehmung | Perception | Bewertung | Evaluation | Zufriedenheit | Satisfaction |
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