Accelerating employee-related scholarship in service management : research streams, propositions, and commentaries
Mahesh Subramony, Karen Ehrhart, Markus Groth, Brooks C. Holtom, Danielle D. van Jaarsveld, Dana Yagil, Tiffany Darabi, David Walker, David E. Bowen, Raymond P. Fisk, Christian Grönroos and Jochen Wirtz
| Year of publication: |
2017
|
|---|---|
| Authors: | Subramony, Mahesh ; Ehrhart, Karen Holcombe ; Groth, Markus ; Holtom, Brooks C. ; Van Jaarsveld, Danielle ; Yagil, Dana ; Darani, Tiffany ; Walker, David ; Bowen, David E. ; Fisk, Raymond P. ; Grönroos, Christian ; Wirtz, Jochen |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 5, p. 837-865
|
| Subject: | Service management | Stress | Interdisciplinary research | Human resource management | Employees | Turnover | Emotional labour | Service climate | Personalmanagement | Human Resource Management | Dienstleistungsmanagement | Work stress | Interdisziplinäre Forschung | Dienstleistungssektor | Service industry | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-02-2017-0055 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011801801