Accelerating the development of learning organizations: Shifting paradigms from current practice to human performance improvement

Organizations can become engines of growth, satisfaction and contribution. A learning organization is able to scan, adapt as needed to a changing environment. It can identify current and anticipated performance gaps, determine root causes, then design and implement solutions to produce business results. That's the idea and ideal. In practice, there tends to be a significant gap in consistently realizing this scenario. The technology of human performance improvement (HPI) has the models that can deliver on this promise. This paper discusses two examples of HPI interventions that enable improved performance: knowledge management systems (KMS) and coaching, with case study examples.