Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies
| Year of publication: |
1997
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|---|---|
| Authors: | Benoit, William L. ; Elsbach, Kimberly D. |
| Published in: |
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis. - London : Sage, ISSN 0001-8392, ZDB-ID 2104878. - Vol. 42.1997, 3, p. 584-585
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