Achieving student satisfaction and student loyalty in higher education : a focus on service value dimensions
Rik Paul and Sudeepta Pradhan
| Year of publication: |
2019
|
|---|---|
| Authors: | Paul, Rik ; Pradhan, Sudeepta |
| Subject: | dimensions of service value | higher education | loyalty | satisfaction | Service value | Dienstleistungsqualität | Service quality | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Hochschule | Higher education institution | Arbeitszufriedenheit | Job satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332969.2019.1630177 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012179184