Actively persuading consumers to enact ethical behaviors in retailing : the influence of relational benefits and corporate associates
Hsiu-Hua Chang, Long-Chuan Lu
| Year of publication: |
2019
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|---|---|
| Authors: | Chang, Hsiu-Hua ; Lu, Long-Chuan |
| Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 156.2019, 2, p. 399-416
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| Subject: | Consumer ethics | Relational benefits | Corporate social responsibility | Corporate ability | Service quality | Corporate Social Responsibility | Konsumentenverhalten | Consumer behaviour | Unternehmensethik | Business ethics | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10551-017-3595-2 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012017537