Actual consumers' response to purchase refurbished smartphones : exploring perceived value from product reviews in online retailing
Year of publication: |
2021
|
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Authors: | Nasiri, Mohammad Sadegh ; Shokouhyar, Sajjad |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 62.2021, p. 1-13
|
Subject: | Consumer behaviour perception | Customer satisfaction model | Online reviews | Refurbishing | Smartphones | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Mobiltelefon | Mobile phone | Electronic Commerce | E-commerce | Virales Marketing | Viral marketing |
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