Adaptive to customers : the roles of learning climate and customer knowledge
Mei-Ling Wang
| Year of publication: |
2013
|
|---|---|
| Authors: | Wang, Mei-ling |
| Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 32.2013, 3, p. 171-180
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| Subject: | Learning climate | customer knowledge | adaptive selling behaviors | hierarchical linear modeling | Beziehungsmarketing | Relationship marketing | Wissensmanagement | Knowledge management | Lernprozess | Learning process | Lernende Organisation | Learning organization | Klimawandel | Climate change | Wissenstransfer | Knowledge transfer | Lernen | Learning | Konsumentenverhalten | Consumer behaviour | Wissen | Knowledge |