Adding value to SMEs in the courier industry by adopting a web-based service delivery model
Paul Darbyshire
| Year of publication: |
2010
|
|---|---|
| Authors: | Darbyshire, Paul |
| Published in: |
E-commerce trends for organizational advancement : new applications and methods. - Hershey, Pa. [u.a.] : Information Science Reference, ISBN 978-1-60566-964-9. - 2010, p. 239-263
|
| Subject: | Kurierdienst | Courier services | KMU | SME | Electronic Commerce | E-commerce | Dienstleistungsmanagement | Service management | Workflow-Management-System | Workflow management system | Digitale Dienste | Web-based service |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003918205