Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
| Year of publication: |
2010
|
|---|---|
| Authors: | Grönroos, Christian ; Helle, Pekka |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 5 (12.10.), p. 564-591
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