Advance mathematical model to study and analyse the effects of total quality management (TQM) and operational flexibility on hospital performance
| Year of publication: |
2011
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| Authors: | Alolayyan, Main Naser Fady ; Mohd Ali, Khairul Anuar ; Idris, Fazli ; Ibrehem, Ahmmed Saadi |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 22.2011, 12 (1.12.), p. 1371-1394
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