After-sales service quality satisfaction in Indian automobile industry
Santosh Kumar Yadav and Dennis Joseph
| Year of publication: |
2017
|
|---|---|
| Authors: | Yadav, Santosh Kumar ; Joseph, Dennis |
| Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 26.2017, 3, p. 362-377
|
| Subject: | service quality | customer satisfaction | automobile | after-sales service | India | Indien | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Kfz-Industrie | Automotive industry | Kundenservice | Customer service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011856619