Agile Service Development : Combining Adaptive Methods and Flexible Solutions

Online-Ressource (XX, 203p. 61 illus, digital)

Description based upon print version of record

Agile Service Development; Combining Adaptive Methodsand Flexible Solutions; Foreword; Preface; Our Innovations; Audience; Overview of the Book; Acknowledgements; Contents; List of Contributors; Chapter 1: Introducing Agile Service Development; 1.1 Introduction; 1.2 Services and Service Thinking; 1.2.1 Service Definitions and Properties; 1.2.2 Our Definition of Service; 1.2.3 Service Development as a Wicked Problem; 1.2.4 The Need for Agility; 1.3 Agile Enterprise Engineering; 1.3.1 Limits to an Engineering Approach; 1.3.2 The Enterprise Engineering Manifesto

1.4 Towards an Engineering Approach to Agile Service DevelopmentChapter 2: Agility; 2.1 Introduction; 2.2 Common Agile Methods; 2.3 Operationalizing Agility; 2.3.1 Business Agility; 2.3.2 Process Agility; 2.3.3 System Agility; 2.4 Business Drivers for Agility; 2.4.1 Describing Agility Drivers; 2.4.2 Product and Service Dynamics; 2.4.3 Revenue Dynamics; 2.4.4 Volume Dynamics; 2.4.5 Channel Flexibility; 2.4.6 Supply Chain Flexibility; 2.4.7 Continuous Compliance; 2.4.8 Technology Adoption; Chapter 3: Agile Architecture; 3.1 Introduction; 3.2 Architecture to Manage Agility; 3.2.1 Agility Aspects

Making ChangesDeploying Changes; Dealing with the Effects of Changes; Integrating; Decoupling; 3.2.2 Operating Models; 3.2.3 Standardization and Variation; 3.2.4 Model-Based Development; 3.3 Architecture Processes in an Agile Context; 3.3.1 A Risk-Driven Approach; 3.3.2 Refactoring and Technical Debt; 3.3.3 An Agile Architecture Process; Chapter 4: Service Modelling; 4.1 Introduction; 4.2 The Role of Models in Agile Service Development; 4.3 Adoption Levels of Modelling; 4.4 The ASD Framework; 4.4.1 Service Aspects; 4.4.1.1 Interaction; 4.4.1.2 Structure; 4.4.1.3 Function; 4.4.1.4 Coordination

4.4.1.5 Decision4.4.1.6 Product; 4.4.2 Abstraction Levels; 4.4.2.1 Requirements Level; 4.4.2.2 Design Level; 4.4.2.3 Implementation Level; 4.4.2.4 Infrastructure Level; 4.4.3 Overview and Use of the Framework; 4.4.4 Modelling AgiSurance; 4.5 The ASD Conceptual Model; 4.5.1 The Context Domain; 4.5.1.1 An Example Context Model; 4.5.2 Requirements Modelling; 4.5.2.1 An Example Requirements Model; 4.5.3 Interaction Modelling; 4.5.4 Structure Modelling; 4.5.4.1 An Example Structure Model; 4.5.5 Function Modelling; 4.5.5.1 An Example Function Model; 4.5.6 Coordination Modelling

4.5.6.1 An Example Coordination Model4.5.7 Decision Modelling; 4.5.7.1 An Example Decision Model; 4.5.8 Product Modelling; 4.5.8.1 An Example Product Model; 4.5.9 Integrated Service Metamodel; 4.6 Model Integration; 4.7 Requirements for Tool Support; Chapter 5: Patterns for Agility; 5.1 Introduction; 5.2 Conceptual Model; 5.3 Pattern Classification; 5.3.1 Activities; 5.3.2 Problem Type; 5.3.3 Role; 5.3.4 Contribution to Agility; 5.4 Pattern Catalogue; 5.5 Example: Multichannel Management Patterns; 5.6 Patterns at Work; Chapter 6: An Agile Way of Working; 6.1 Introduction

6.2 A Situational Approach to an Agile Way of Working

10.1007/978-3-642-28188-4 [DOI]

ECONIS - Online Catalogue of the ZBW