Agility : competing and winning in a tech-savvy marketplace

XXI, 247 S.

graph. Darst.

Microsoft executive leadership series. - Hoboken, NJ : Wiley, ZDB-ID 2531051-3. - Vol. 21

Includes index

Machine generated contents note: PREFACE. -- ACKNOWLEDGMENTS. -- CHAPTER 1: Leading into the future. -- Current Landscape. -- Key Forecast of it Trends and Spends. -- Leading by Example. -- CHAPTER 2: Maximum Ride: Owning technology versus just Using it. -- How the World Is Changing. -- Current Research in Enterprise Architecture. -- Making Quantum Leaps and Not Just Incremental Changes. -- Microsoft's Structured Approach. -- Infrastructure Maturity and the Impact on Core Business Performance. -- Trends. -- A Note about Case Studies and the Infrastructure Optimization model. -- CHAPTER 3: Optimizing for Agility: A Different Way to View Your Business. -- Individual, Organizaton or Information Technology: Where Do You Start? -- Role of Place, People, and Technology. -- Infrastructure Optimization. -- Capabilities: the Areas of Optimization. -- CHAPTER 4: Technology as the Competitive Edge. -- Why Benchmarking? -- Auto, Finance, Healthcare, Public Sector View Comparison. -- CHAPTER 5: Business Impact: Technology Solutions from the Shop Floor to the Top Floor. -- IT as Business Enabler Instead of Cost Center. -- Creating Business Intelligence from Data Overload. -- Improving Customer Contact through Web Site Design and Database Magic. -- Streamlining the Product Development Cycle. -- Retaining Confidentiality while Operating "in a Cloud". -- Managing Suppliers and Inventory. -- Security,Security, and More Security. -- Working Anywhere, Any Time. -- Making Sustainability Part of the Bottom Line. -- CHAPTER 6: Assessing Your Situation. -- Where Is Your Starting Position? -- Analyzing Where You Want to Go. -- Define Where You Want to Be. -- Where to Begin? -- CHAPTER 7: Makint It Happen. -- The Big Picture Goals During Change. -- Optimizing for Simplicity and Agility. -- Off-the-Shelf Solutions versus Customization. -- Building Your A Team. -- Ongoing Upgrades: Moving from "Old" to "Always Fresh". -- Adoption Made Easier: Moving Data, Training People. -- CHAPTER 8: Optimizing Your Workforce: Leveraging the New with the Old. -- Technology Immigrants and Digital Natives. -- Getting Everyone Across the Chasm. -- Social Networking: A Tool from Home Goes to Work. -- Sector Influence on Change. -- Old Dogs, New Kids, and the Naysayers. -- CHAPTER 9: Starting over. -- Index.

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