Aligning the down-sized organization for high performance
The Quality Management Group (QMG) at the Los Alamos National Laboratory provides expert support to the Laboratory`s diverse programs, projects and facilities. Organized as an internal consulting group, the QMG furnishes comprehensive quality management services to requesting organizations throughout the Laboratory. Based upon the needs and expectations of the requester, these services range from classical quality control to regulatory compliance to process characterization and improvement, customer relationship management, information gathering and metrics. In September 1995 the Laboratory Director announced a downsizing effort targeted to reduce the Laboratory`s cost of doing business and thereby improve its competitiveness. The downsizing effort was targeted on support organizations--laboratory divisions, groups, programs, and projects chartered with operating the administrative infrastructure within which Los Alamos` technical programs function. This report discusses the downsizing, its aftermath, strategies for solutions to lower morale, initiatives, and results.
Year of publication: |
2009-12-10
|
---|---|
Authors: | Cort, G. ; Holsapple, K. |
Subject: | mathematics, computers, information science, management, law, miscellaneous | LANL | PERSONNEL MANAGEMENT | EMPLOYMENT | SERVICE SECTOR | ORGANIZING | WORKING CONDITIONS | LABOR RELATIONS | HUMAN FACTORS |
Saved in:
freely available
Saved in favorites
Similar items by subject
-
Work environments and organizational effectiveness: A call for integration
Heerwagen, J.H., (2008)
-
Findings: LANL outsourcing focus groups
Jannotta, M.J., (2009)
-
Can working and employment conditions in the personal services sector be improved?
Bailly, Franck, (2013)
- More ...