An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Year of publication: |
2013
|
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Authors: | Shirouyehzad, Hadi ; Lofti, Farhad Hosseinzadeh ; Arabzad, S. Mohammad ; Dabestani, Reza |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 11.2013, 4, p. 434-445
|
Subject: | AHP-Verfahren | Data-Envelopment-Analyse | Ranking-Verfahren | Dienstleistungsqualität | Hotellerie | Iran |
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