An analysis of citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa
Year of publication: |
2012
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Authors: | Akinboade, Oludele Akinloye ; Kinfack, Emilie Chanceline ; Mokwena, Mandisa Putuma |
Published in: |
International journal of social economics. - Bingley : Emerald Group, ISSN 0306-8293, ZDB-ID 188656-3. - Vol. 39.2012, 3/4, p. 182-199
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Subject: | Südafrika | South Africa | Öffentliche Dienstleistung | Public services | Kundenzufriedenheit | Customer satisfaction | Kommunale Dienstleistung | Local public services | Dienstleistungsqualität | Service quality | Bürgerbeteiligung | Public participation | Kommunalverwaltung | Local government |
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