An analysis of customers' acceptance of internet banking : an integration of e-trust and service quality to the TAM : the case of Turkey
Year of publication: |
[2018]
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Authors: | Akgül, Yakup |
Published in: |
E-manufacturing and E-service strategies in contemporary organizations. - Hershey, PA, USA : Business Science Reference, ISBN 978-1-5225-3628-4. - 2018, p. 154-198
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Subject: | Türkei | Turkey | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Electronic banking | Internet | Kundenzufriedenheit | Customer satisfaction |
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