An assessment of performance-related practices in service operational settings : measures and utilizations patterns
Carlos F. Gomes and Mahmoud M. Yasin
| Year of publication: |
2013
|
|---|---|
| Authors: | Gomes, Carlos Francisco ; Yasin, Mahmoud M. |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 33.2013, 1, p. 73-97
|
| Subject: | Dienstleistungssektor | Service industry | Performance-Messung | Performance measurement | Clusteranalyse | Cluster analysis | Portugal |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009702924