An examination of cross-cultural differences in e-service quality, e-satisfaction and e-marketing success : Korean vs. American portal sites
Year of publication: |
2016
|
---|---|
Authors: | Fan, Qingji ; Kim, Hye-Ran ; Lee, Jeoung Yul |
Published in: |
International journal of multinational corporation strategy. - [Olney, Bucks.] : Inderscience Enterprises Ltd, ISSN 2059-1047, ZDB-ID 2861374-0. - Vol. 1.2016, 1, p. 44-64
|
Subject: | e-marketing | cultural differences | portal sites | e-service quality | e-satisfaction | e-WOM performance | Korea | USA | Dienstleistungsqualität | Service quality | Südkorea | South Korea | Electronic Commerce | E-commerce | United States | Digitale Plattform | Digital platform | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Website | Kundenzufriedenheit | Customer satisfaction | Kulturelle Identität | Cultural identity | Vergleich | Comparison |
-
Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis, (2019)
-
Giovanis, Apostolos N., (2014)
-
Chen, Ja-Shen, (2022)
- More ...
-
Fan, Qingji, (2013)
-
Lee, Jeoung Yul, (2016)
-
Park, Byung Il, (2021)
- More ...