An exploratory study of client-vendor relationships for predicting the effects of advanced technology-based retail scenarios
Year of publication: |
2014
|
---|---|
Authors: | Pantano, Eleonora ; Timmermans, Harry J. P. |
Published in: |
Handbook of research on retailer-consumer relationship development. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-6074-8. - 2014, p. 371-383
|
Subject: | Technischer Fortschritt | Technological change | Einzelhandel | Retail trade | Selbstbedienung | Self-service | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Vertrauen | Confidence |
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