An initial survey on the use of costs of quality programmes in telecommunications
| Year of publication: |
2009
|
|---|---|
| Authors: | Arvaiova, Maria ; Aspinwall, Elaine M. ; Walker, David S. |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 21.2009, 1, p. 59-71
|