An integrated closed-loop model for service performance management
R. Parameshwaran; P. S. S. Srinivasan
| Year of publication: |
2008
|
|---|---|
| Authors: | Parameshwaran, R. ; Srinivasan, P. S. S. |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 4.2008, 1, p. 34-55
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009868786