An integrated model of customers’ intention to reuse information service : what’s new for conversational agents?
Year of publication: |
2023
|
---|---|
Authors: | Lei, Soey Sut Ieng ; Liu, Guanrong ; Shen, Haili ; Ye, Shun ; Sitou, Chi Fai |
Subject: | Chatbots | Computer-mediated communication | Instant messaging | Interpersonal attraction | Technology acceptance | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kommunikation | Communication | Interne Kommunikation | Internal communication |
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