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Modelling of business processes for software as a service
Mandal, Amit Kr., (2017)
Personal und Arbeit im Customer Relationship Management-Geschäftsmodell
Huffstadt, Karsten, (2005)
A reference model and integration framework for building enterprise computing platform
Wu, Ruey-Shyang, (2007)
Handling the dataflow in business process models
Bruno, Giorgio, (2020)
Requirements elicitation as a case of social process : an approach to its description
Bruno, Giorgio, (2010)
People-oriented enterprise information systems
Bruno, Giorgio, (2009)