An integration model for organizing IT service management Fd:160
| Year of publication: |
2008
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|---|---|
| Authors: | Black, John ; Draper, Christine ; Lococo, Tom ; Matar, Fouad ; Ward, Christopher |
| Published in: |
Operations research, Management science : OR MS ; the international literature digest. - Davenport, Iowa : Executive Sciences Institute, ISSN 0030-3658, ZDB-ID 207381x. - Vol. 48.2008, 4-5, p. 497-498
|