An integrative agile ITSM framework of tenets and practices : its design and exploratory utilization
Manuel Mora, Jorge Marx Gomez, Paola Yuritzy Reyes-Delgado and Olayele Adelakun
| Year of publication: |
2022
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|---|---|
| Authors: | Mora, Manuel ; Marx Gómez, Jorge Carlos ; Reyes-Delgado, Paola Yuritzy ; Adelakun, Olayele |
| Published in: |
Journal of organizational computing and electronic commerce. - New York, NY : Routledge, Taylor and Francis Group, ISSN 1532-7744, ZDB-ID 2008078-5. - Vol. 32.2022, 2, p. 99-129
|
| Subject: | agile ITSM tenets and practices | digital business transformations | IT services | ITIL v4 and VeriSM frameworks | panel of experts |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10919392.2022.2068905 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013282430