An investigation of the relationship between workplace partices and firm performance : evidence from hotel industry, China
Year of publication: |
2018
|
---|---|
Authors: | Bari, Muhammad Waseem ; Meng, Fanchen ; Baloch, Muhammad Awais |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 24.2018, 1/2/3, p. 101-118
|
Subject: | workplace practices | transaction cost | tangible and intangible services | customer satisfaction | PLS-SEM | firm performance | information technology | IPMA | hotel industry | China | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Kundenzufriedenheit | Customer satisfaction | Informationstechnik | Information technology |
-
Service quality and customer satisfaction : the moderating effects of hotel star rating
Nunkoo, Robin, (2020)
-
Wang, Zhisheng, (2023)
-
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania, (2016)
- More ...
-
Moderated mediation between IT capability and organizational agility
Baloch, Muhammad Awais, (2018)
-
Information systems capabilities and customer capital : a multiple mediation model
Baloch, Muhammad Awais, (2019)
-
Personal interaction drives innovation : instrumental guanxi-based knowledge café approach
Bari, Muhammad Waseem, (2017)
- More ...